Privacy Policy

Effective Date: 18 May 2026

SD Oral Surgery (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and handle your information, including information collected for SMS communications.

Information We Collect

We collect information directly from you when you interact with our website, forms, services, and communications.

A. Information You Provide Through Forms

When you complete forms on our website, request information, schedule appointments or consultations, or communicate with us, we may collect:

Full name
Email address
Phone number, including mobile number for SMS communications
Information relevant to the dental or oral surgery services you request
Insurance or financial information relevant to services requested
Any other information you voluntarily provide

B. Information Collected Through Interactions

We may collect information when you:

Submit inquiries
Schedule an appointment
Opt in to SMS communications
Communicate with our staff or customer support
Interact with automated systems
Request information about our oral surgery services

C. Automatically Collected Information

We may automatically collect:

IP address
Browser type
Device information
Website usage data
Cookies and tracking data

How We Use Your Information

We use collected information for legitimate business purposes, including:

Providing oral surgery and related services
Responding to inquiries and customer requests
Scheduling and managing appointments
Sending appointment confirmations and reminders
Sending service-related updates
Sending SMS notifications if you have opted in
Providing customer support
Improving website performance and user experience
Complying with legal and regulatory requirements

We do not sell, rent, or trade your personal information.

SMS Opt-In and Messaging Policy

Providing your mobile phone number and consenting to receive text messages is voluntary.

By providing your mobile number and opting in through our website forms or other written consent methods, you agree to receive text messages from SD Oral Surgery.

Consent to receive text messages is not a condition of receiving treatment or services.

You may receive service-related communications even if you do not opt in to promotional or marketing messages.

Message Types May Include:

Appointment confirmations
Appointment reminders
Scheduling updates
Service notifications
Patient-related communications
Post-treatment or follow-up communications
Customer support communications
Requests for feedback or reviews, where applicable

Message Frequency

Message frequency may vary depending on your interactions with SD Oral Surgery and your appointment or service needs.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message.

After opting out, you will no longer receive SMS messages unless you opt in again.

For help, reply HELP or contact us directly using the information provided below.

Required Non-Sharing Statements (SMS Compliance)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services.

Information sharing with subcontractors that support our services, such as customer service providers, is permitted when necessary to provide or support our services. All other use-case categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties for their own purposes.

We do not sell, share, or disclose lead information for marketing purposes.

We do not allow affiliates or third parties to use your information for their own marketing purposes.

How Information Is Used

Information collected is used only to:

Deliver requested oral surgery and related services
Schedule and manage appointments
Provide customer support
Respond to inquiries
Improve user experience
Send service-related communications
Send appointment-related SMS messages when you have opted in
Comply with legal and regulatory requirements

Third-Party Service Providers

We may use trusted service providers, such as SMS aggregators, hosting providers, appointment scheduling platforms, customer support platforms, analytics providers, and other technology providers, to operate our business and provide services.

These providers are contractually required, where applicable, to protect your information and may not use your information for their own marketing purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties except aggregators and providers of the text messaging services.

Data Security Practices

We implement reasonable security measures to protect your information, including:

SSL encryption
Secure server infrastructure
Restricted access controls
Security monitoring
Data minimization practices
Secure storage systems

While we take reasonable precautions to protect your information, no electronic transmission or storage system can guarantee 100% security.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Analyze website traffic
Enhance user experience
Understand how visitors interact with our website

We may also use analytics and other technology providers to help us understand website usage and improve our services.

You may disable cookies through your browser settings; however, some website features may not function properly.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Fulfill the purposes outlined in this Privacy Policy
Provide requested services
Comply with applicable legal and regulatory obligations
Maintain appropriate business and patient records
Resolve disputes

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information, where legally permitted
Withdraw consent for certain communications
Opt out of SMS communications

To exercise these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

SD Oral Surgery

Address: 4125 Sorrento Valley Blvd., Suite D, San Diego, CA 92121

Phone: (619) 320-4392

Email: info@sdoralsurgery.com

Website: https://sdoralsurgery.com/

Contact: https://sdoralsurgery.com/sdoral/contact-us/